Privacy Policy

This policy describes how Essence U Therapy ("we," "us," or "our") collects, manages, stores, uses, and discloses your personal information. It outlines the privacy framework within which we operate and should be read in conjunction with any supplementary privacy policies and implementation procedures that we may introduce or update periodically.

If you disagree with the terms of this policy, please refrain from providing us with your personal information.

YOUR PERSONAL INFORMATION AND PRIVACY

Our Privacy Policy explains how we collect, store, use, disclose, and manage your personal information. It also details the physical, electronic, and security measures we employ to protect it. However, by providing personal information through this website, you accept the inherent risks of dealing over the internet and agree not to hold us responsible for any breach of security unless we have violated a law, acted with gross negligence, or deliberately defaulted on our duties to you.

We reserve the right to disclose de-identified information about users to third parties. Complaints about privacy matters are taken seriously, and our complaint handling procedure is outlined in this policy.

DEFINITIONS

Information and Records: This policy covers electronic or physical records but excludes publicly available information and employee records.
Personal Information: Information that identifies you or can reasonably be used to ascertain your identity.

Sensitive Information: Includes biometric, criminal, genetic, health, political, philosophical, and membership-related data.

WHAT TYPES OF PERSONAL INFORMATION DOES ESSENCE U THERAPY COLLECT AND HOLD?

Depending on your interaction with us, we may collect:

Name, gender, and date of birth
Email address, phone numbers
Mailing or residential address
Health or wellness preferences shared during sessions
Technology used to access our services
Payment or transaction details
Appointment or session history

You may refuse to provide personal information, which could affect our ability to meet our obligations to you or others. You may use anonymity or pseudonyms, but this could limit the quality or availability of our services.

WHY DOES ESSENCE U THERAPY COLLECT, HOLD, USE, AND DISCLOSE PERSONAL INFORMATION?

We may collect, store, and use your personal information to:

Provide holistic services tailored to your needs
Process session bookings and payments
Respond to inquiries and client support
Comply with legal obligations
Share wellness updates, offers, or promotions you opt into

We may disclose your information to:

Trusted service providers (e.g. payment processors, booking software)
Government agencies, when legally required
IT and cloud storage providers
Business consultants or auditors

We may disclose personal information without consent if legally required or in emergencies involving health or safety.

USE OF THIRD-PARTY SOFTWARE

Our website may use services and technologies provided by third parties. Your personal information may be collected directly by these providers, including:

Google Analytics
Email marketing platforms
Online booking and payment services

These platforms have their own privacy policies. Please review them to understand how they manage your data.

DIRECT MARKETING

We may use your personal information for marketing purposes where you've given consent (implied or explicit). You may opt out of receiving marketing emails at any time using the unsubscribe link or by contacting us.

CROSS-BORDER DISCLOSURE OF PERSONAL INFORMATION

Your data may be stored in cloud services hosted outside the United States. By using our services, you consent to the possibility of your information being handled by international providers. We strive to ensure third parties treat your data respectfully, though we are not liable for their compliance with U.S. privacy regulations.

HOW DOES ESSENCE U THERAPY HOLD AND SECURE YOUR PERSONAL INFORMATION?

We take reasonable steps to ensure that personal information is:

Accurate and up to date
Stored securely, whether electronic or physical
Accessible only by authorized personnel
Protected by passwords, encryption, and security protocols

No system is 100% secure, and we cannot guarantee complete protection against data breaches.

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

You may request access to or correction of your personal information at any time. Requests must be made in writing. We may charge reasonable fees for access and will respond in a timely and appropriate manner.

COMPLAINTS

For privacy-related concerns or complaints, please contact us. We are committed to addressing your issue professionally and as quickly as possible.

Contact:
Email: tomorrow@essenceutherapy.com
Phone: 209-321-1241
Address: 2181 N. Tracy Blvd #309, Tracy, CA 95376

MORE INFORMATION

If you have additional questions or require clarification, please reach out to us directly at tomorrow@essenceutherapy.com.

Essence U Therapy